Terms & Policies
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, wallets, UPI, etc.), email address, and phone number. We refer to this information as “Order Information”.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- We do not share any personal or device information with any person outside legal.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 8.
RTO, Refund & Return Policy
We don't accept any RTO from any Reseller/Dropshipper. You need to keep the RTO address as yours. If you keep our RTO address, we will not be able to accept it. Either we will reject that RTO at the time of delivery or else will accept it and ask you (reseller/dropshipper) to take that RTOs from our warehouse by any viable means of transportation of your choice.
Any order's product will be returned in the only case when the product seems to be broken/damaged/faulty/deface in the UNBOXING VIDEO. The unboxing video is compulsory for the return acceptance. Fake unboxing videos are prone not to be accepted as our team notes if the seal is broken before the unboxing video which is our monopoly for packaging. Without an unboxing video, the return and refund policy is not possible in any case.
The return has to be arranged by the seller to our warehouse by themselves.
The refund for any returned product will be initiated only when we receive the product at our warehouse in well-intact condition. The refund will be given noting the price on that particular billing date. The refund will only be initiated in the condition of the above return policy.
Terms of service
This website is operated by ONECART. Throughout the site, the terms “we”, “us” and “our” refer to ONECART. ONECART offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
The store policy hereby conveys the right to make any changes as per need and our requirement at any time without informing any resellers or authority. Any person/people have no right to oppose any change in this website at any point of time and interest.
All rates mentioned on this website are EXCLUDING OF GST. If you want GST Invoice, the applicable taxes will be charged extra.
All rates are Excluding Shipping Rates. Shipping will be arranged By seller himself/herself
With this policy, we also make sure not to take any illegal action/steps which are in opposition to sellers joining with us.